Feedback or Complaint

If you wish to make a complaint or provide feedback, please use the form. We will contact you within one working day.

Grove Community Housing Association (GCHA) aims to provide a quality service, but we recognise that there may be occasions when it falls short of what our customers should expect. This complaints procedure allows your complaints to be addressed and helps us improve our service.

View our Policy (link opens in new tab)

Other ways to make a complaint
via post to:
Grove Community Housing Association
171 York Road
Belfast
BT15 3HB

or by calling us on: 028 9077 3330